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Return Policy

Return/Exchange Policy

We at Natuecave.in has put in place a no-hassle process to ensure that you can buy from us with confidence and return the product easily.

Following are the rules, which will apply for return/exchange - 

  1. You can return/exchange your product if you have received an expired product (chances are negligible) or a wrong product and damaged product during transit or an incomplete order.
  2. There won't be any return or exchange if the product has been opened.

*Please note that all claims must be reported to customer service at info@naturecave.in within 2 days of delivery. Customer must take pictures of the delivered product, before opening the same, if he/she wishes to make a return/exchange.

Cancellation Policy

You may cancel an order within 24 hours of your purchase. To cancel an order customer will have to send us a mail at  info@naturecave.in. Post receiving the cancellation mail, order will be cancelled, and the amount will be refunded, if customer has opted for a prepaid order.